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IGS Viewer - Frequently Asked Questions
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Installation FAQs
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Q: I have received an error message when
installing an STP viewer. How can I install the program completely?
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A: If you have downloaded a product from
our website, please make sure that you have downloaded the file completely. You
can check if the download was complete by comparing the downloaded file size with
the correct file size described on the download Web page. If the file sizes are
the same, make sure that you have downloaded the proper version of the software
that must meet your OS requirements. Also, check if your computer meets the product
requirements described on the product Web page. If you are still experiencing problems
with product installation, please, report to our Support Service support@ideamk.com.
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Downloading FAQs
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Q:How do I find the Downloadable software?
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A: All downloads are available at the main
Download section.
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Q: Why should I register on your website
before downloading?
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A:
STPviewer is totally free and don’t required any registration.
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Q: How long does a typical download take?
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A: There are all types of data connections
available, and the speed of the download depends not only on the size of the download,
but also on the type of Internet connection you have and the volume of Internet
(or local) data traffic.
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